Returns & Exchanges
At Design Essentials, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on most products.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all seals are intact, and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing